[Update: I’ve kept this here for historical interest, although it still has a few useful things to say about process and structure for government UI. The Corporation Tax system is now properly web-based!]
OK, it’s the New Year and being in a positive frame of mind I’d better start with some nice things to say…
The UK regulation of small companies is on the whole “light touch”, and it’s a whole lot easier to start and run a micro-business here than in many other countries, and indeed than it was when I started my first consultancy business 20-odd years ago. The move to towards universal electronic filing is undoubtedly the Right Thing for efficiency at both ends. Some IT people in HMRC & Companies House obviously do see the big picture, and more power to their executive elbows.
But you may have guessed that this paean of praise is not going to last for the whole posting. You’d be right.